Business Continuity

Business Continuity

VyoGroup Wealth Management, (“us”, “our,” “we,” “ourselves”) employ a business continuity strategy in preparation for business-critical functions to continue working in the event of a momentous business interruption at our offices including technical failures related to our applications, data centers, networks and the offices we use. We also have measures in place designed to manage extreme weather conditions, disaster, accidents, emergencies, transport strikes, and epidemics as well as the outbreak of other highly infectious diseases. We plan for how the company will manage business-critical operations during such times. The recovery strategies that we use are designed to minimize the impact on clients from severe business disruptions that may affect the company and our employees.

Our procedures for resuming business operations include analysis, planning, implementation, maintenance, testing, and alertness. The procedure is commenced by conducting a Business Impact Analysis (BIA) with each of our business areas. The BIA identifies requirements for critical employees, applications, and services necessary to support business-critical operations for a limited outage and longer-term stoppages affecting our business. These procedures are part of a “best practices” framework which is reported to a Business Continuity Steering Committee (BCSC) at regular intervals and evaluated by department leaders every year or as and when significant changes occur.

Recovery strategies are varied to make the best use of both internal and external know-how and resources. These include backup and disaster recovery vendors, office transfers, work schedules, voicemail, and the provision of remote accessibility.

By regular testing our processes, we check that the resources and necessities identified during the Business Impact Analysis for the recovery of all critical operations are in place and that they work in alignment with the recovery arrangements detailed in the Business Impact Analysis process. By using cost-effective and robust systems, equipment, and practices, the firm continually enhances the plans and the technology we need to reduce the time it takes to recover.

No plan is effective without proper documentation, so we have created and provide support for individual response plans for each of our offices. These include procedures for the transfer of people, announcement guidelines, layered hierarchical communication modes to notify individuals of an event as well as plans for crisis management to ensure precise organization of control functions in the event of severe disruption.

Even though we have taken what we believe to be robust business continuity plans, circumstances may transpire where we are unable to recover from an event entirely. In such a situation, we have procedures in place to enable clients access to their accounts by alternative methods.